- April 23, 2010
GSS America Infotech is now certified against ISO 20000-1:2005, Global IT Service Management Certification more...
- April 08, 2010
Dubai Police awards project to GSS America more...
- April 02, 2010
GSS America names Pavan Maddali as the Chief Technology Officer more...
- March 17, 2010
GSS America sets up 'Center of Excellence' in collaboration with BITS Pilani more...
- March 15, 2010
Government of UAE awards prestigious project to GSS America more...
- Feb 08, 2010
Nuti Siva Kumar joins the Executive Management team at GSS America more...
- Jan 12, 2010
GSS America Infotech implements Control M Solution for HSBC in India more...
- Dec 15, 2009
GSS America Infotech to implement CRM solution for Abu Dhabi Executive Council. more...
- Oct 1, 2009
GSS awarded Prestigious Government Project. more...
- June 8, 2009
GSS America, Inc. received 2009 Best of Arlington Heights Award in the Computer Services category by the US Commerce Association. more...
- May 21st, 2009
HP signs up with GSS as their Systems Integration Partner
- May 8th, 2009
BMC picks GSS America as North America MSM Partner of the Year
- Apr 14th, 2009
GSS America launches vDesk – the 24x7 Virtual Service Desk Solution. more...
- Apr 10th, 2008
GSS America attains
BMC Elite Partner status: Recognizing GSS America's focus on the IT Managed services, aiding customers in advancing the capabilities of their mission-critical computing environments, BMC software grants GSS America Elite Partner Status.
- Feb 10th, 2008
GSS America Infotech Ltd wins “Excellence Award” and “Udyog Rattan Award” from The Institute of Economic Studies. more...
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IT Organizations are increasingly being asked to provide improved
levels of Service to the business. For many, delivering Service
Levels to the Business presents many challenges, from ever tightening
Budgets, difficulty in retaining Technical Expertise, and constantly
evolving Technology; to Project Planning, System Outages, and evolving
Business Requirements.
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| The IT Staff needs more than ever to be focused on the delivery of Value to the Business, of Enabling the Enterprise Wide Delivery of Service. |
GSS AMERICA MANAGED SERVICES – THE VALUE
PROPOSITION
 GSS America's Managed Service Solution offers a Flexible and Scalable
Solution that can be rapidly deployed, allowing for the realization
of true Business Benefit and Value. The Benefits and Value achieved
include:
- Accelerated System Implementation resulting in faster time
to Productivity Elevated Level of Customer Satisfaction
- Enhanced IT capabilities through Automation and Infrastructure
Management Allows for Focus on Organization’s Core and
Strategic Initiatives Allows for Re-deployment of Personnel
- Allows for Single Point of Contact and Ownership
- Maximized Productivity
- Maximized System Performance
- Reduced Operating Costs
- Improved ROI
- Reduced Capital Requirements
- Reduced Personnel Requirements
- Reduced Complexity
- Reduced Risk
- Reduced Service Disruptions and Downtime
- Improved Performance
GSS AMERICA MANAGED SERVICES – THE RIGHT TIME TO CHOSE
When Organizations are faced with the need to:
- Reduce IT Infrastructure Costs
- Redeploy Internal Resources to Strategic Projects
- Reduce Capital Expenditures associated with traditional Software
License Ownership
- Realign Service Value to the End User
Experience The time has come for GSS America Managed Services.
GSS AMERICA - SMART MANAGED SERVICES (GSMS)
Outsourcing the Management and Support of Business Critical Applications
not only provides both Cost and Time savings, but also allows for
increased focus on the Core Business Activities.
GSS America experts assist in the selection of the right Smart Manage
Services model that will provide your organization the most value
and realize the most cost savings from the Operational efficiencies
of the Organization.
GSS AMERICA MANAGED SERVICES - OPERATIONAL MODEL AND TEAM STRUCTURE
GSS America utilizes a unique Operational and Delivery Model
which is Process and Structure driven. With this innovative Model
and corresponding Methodologies, GSS America is at the leading edge
of Service in terms of Client Satisfaction, Reduced ramp-up time,
all of which is independent of domain and technology. The Model
handles technology and domain as a plug-in to the System. The diagram
below illustrates the Organization and the flow of Work via this
Model.
The Service Delivery Machine allows Services to be independent of
Technology, Product, and Domain.
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